Service Related Questions

How do you ship your product?

We ship using Amazon Multi-Channel Fulfilment. The package will come UPS Ground (Standard) or UPS 2-Day (Expedited). Orders are filled at least by the next business day after you place your order.

Do you sell or ship to Canada or Other Countries?/

We ship only to US addresses.We will ship to APO addresses, however please know that it may take much longer to reach you.

How long will it take to get my order?

Generally we get orders out the door within 24 hours of receiving your order (on days that UPS is operational).

Standard - UPS Ground - Usually 5-8 DaysExpedited - UPS 2-Day - Usually 2-4 Days
How Secure safe is ordering from your website?

Our website uses the most sophisticated encryption available. In addition our privacy policy is simple and straightforward: We will not rent, sell or give your personal information to ANY outside entity. And we will not bother you with annoying emails or solicitations. We guard your personal information like it was our very own.

Do you sell Shake-Away in stores? 
Critter-Repellent.com only sells Shake-Away online, by phone, mail or by fax. Ordering from Critter-Repellent.com has it’s advantages including:

Freshest Batch of Shake-Away Available. Return Customer Discounts.

Which stores? 
The product is sold in some stores, however we are not the manufacturer and do not have access to a list of stores in which it is sold that it is sold.